Refund policy
Returns & Refund Policy
We want you to love your order. Please read our returns and refund policy carefully before making a purchase.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return, your item must be:
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Unworn, unused, and unwashed
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In its original condition
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With all original tags and packaging attached
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Free from stains, perfume, deodorant marks, makeup, or damage
Items that do not meet these conditions may not be accepted for return.
Non-Returnable Items
The following items cannot be returned:
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Sale or discounted items
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Limited edition drops
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Custom or made-to-order items
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Gift cards
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Items damaged due to wear, misuse, or improper care
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved.
If approved, your refund will be processed to your original payment method. Please allow a few business days for the refund to appear, depending on your bank or payment provider.
Shipping fees are non-refundable.
Exchanges
We currently do not guarantee exchanges, as stock may be limited. If you need a different size or item, we recommend placing a new order once your return is approved.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with:
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Your order number
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Clear photos of the item
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Photos of the packaging, if applicable
We will review the issue and arrange a replacement, refund, or store credit where appropriate.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
We recommend using a tracked shipping service, as we are not responsible for lost return packages.
How to Start a Return
To request a return, please contact us at:
Include your order number and reason for return. We will send you return instructions once your request is reviewed.
Final Note
We reserve the right to refuse returns that do not meet the conditions listed above.
